1. How can i buy from the online store

1- Choose the required product
2- Add quantity to the chosen product
3- Move to your cart
4- Choose your payment method and check out

2. How do I receive my order?

After completing the purchase process, the customer is contacted on the next day by the customer service team to determine the date of delivery according to the available schedule for installations.

What are the payment methods?

The customer has multiple options, as the payment process is done through bank transferring. So the customer can transfer the payment to the company’s bank account with a Mada card, or with one of the credit cards (Visa, MasterCard, Apple Pay, STC Pay).

How long will the delivery take?

The delivery date is determined by the customer service team based on the available schedule for installations. They will contact the customer on the next day to inform him/her of the available and suitable times according to his/her location or when the customer calls the unified number and ask for the time himself/herself.

How much is the shipping fee?

We provide our customers with a free delivery service within Saudi Arabia for invoices worth more than 1000 riyals. For invoices less than that, a delivery fee of 150 riyals (shipping fees) must be paid. 

What countries do we ship to?

  • Woody delivers the products for international shipping by carton (original packing) to any shipping company chosen by the customer, where the customer undertakes the international shipping procedures by himself/herself, and Woody does not ship outside Saudi Arabia.

What are the shipping companies that ship outside Saudi Arabia?

Considering that the customer is the one who undertakes the procedures for shipping the products(outside Saudi Arabia) on his/her responsibility, the customer can choose a suitable company, and Woody delivers the products (original packing) to the shipping company chosen by the customer.

How do I join the work team?

Resumes are received via the following e-mail: recruitment@norah815c5516ea42.wpcomstaging.com. The applicant will be contacted to schedule a personal interview if his/her qualifications and experience are suitable for the position he/she is applying for.